Payment Policy

Last updated: September 18, 2026

At Thredz USA, we are committed to providing a secure, transparent, and seamless checkout experience. This Payment Policy outlines our accepted payment methods, billing process, and security standards.

Accepted Payment Methods

We accept a wide variety of safe and convenient payment options directly at checkout:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay
  • Online Services: PayPal

Currency

All transactions on thredzusa.com are processed in United States Dollars (USD $). If you make a purchase using a non-US card, your financial institution may apply an exchange rate or international transaction fee according to your bank's agreement.

Payment Processing & Billing

  • Immediate Billing: Your chosen payment method is charged immediately upon placing your order and completing checkout.
  • Order Confirmation: An instant order confirmation receipt containing your order summary and transaction ID will be sent to your provided email address.
  • Descriptor on Statement: Charges on your billing statement will typically appear under THREDZ USA or THREDZUSA.COM.

Payment Security & PCI Compliance

We take customer data protection seriously:

  • Stripe Payment Gateway: Our card payments are processed securely through Stripe, a certified PCI-DSS Level 1 Service Provider (the highest level of security in the payment industry).
  • 256-Bit SSL Encryption: All checkout sessions and payment communications are encrypted with standard 256-bit Secure Sockets Layer (SSL) encryption.
  • No Stored Card Data: Thredz USA does not store, process, or have access to your full credit card number or CVV code on our servers.

Taxes & Pricing Transparency

We believe in honest, transparent pricing:

  • No Hidden Fees: What you see at checkout is exactly what you pay. There are no surprise processing surcharges or handling fees.
  • Free Domestic Shipping: All orders shipped to addresses within the United States qualify for free standard shipping.
  • Sales Tax: Any applicable state or local sales tax is determined based on the shipping destination address and is clearly presented in your order summary before you confirm payment.

Declined or Failed Payments

If your payment cannot be processed, please verify:

  • Card number, expiration date, and security code (CVV/CVC) are accurate.
  • The billing address matches the address on file with your issuing bank.
  • Your card has sufficient available credit or funds.

If the problem persists, please contact your financial institution or reach out to our customer support team for assistance.

Billing Questions & Support

If you have questions about a charge or need help with a transaction, please contact us:

Thredz USA Support

๐Ÿ“ Address: 5901 Hillcroft St, Houston, TX 77036, USA

๐Ÿ“ž Phone: +1-713-785-1600

โœ‰ Email: info@thredzusa.com

โฐ Hours: Monday โ€“ Friday, 9:00 AM โ€“ 6:00 PM CST